Refund Policy

Effective Date: [Insert Date]

At S Square Fashion, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

1. Eligibility for Refund

You may request a refund if:

  • You received a damaged or defective product.

  • You received the wrong item.

  • Your product was never delivered (subject to investigation with the delivery partner).

To be eligible for a refund:

  • The item must be unused and in the same condition you received it.

  • You must contact us within 3 days of receiving the product.

  • You must provide a valid reason and photographic evidence (if applicable).

2. Non-Refundable Items

The following items are not eligible for refund:

  • Items purchased on sale or with discount codes

  • Used, worn, or washed items

  • Personalized or custom orders

3. Refund Process

To request a refund, please contact us via:

Once your request is approved:

  • We will notify you and initiate the refund process.

  • Refunds will be issued to the original method of payment (if applicable) or offered as store credit.

  • Please allow up to 7 working days for the refund to reflect.

4. Shipping Costs

  • Shipping charges are non-refundable.

  • If the return is due to our error (wrong or defective item), we will bear the return shipping costs.

5. Cancellations

Orders can only be canceled before they are shipped. Once dispatched, cancellation is not possible.

Contact Us

If you have any questions about our refund policy, feel free to contact:

S Square Fashion
📧 Email: sumonsheikhsetu987@gmail.com
📞 WhatsApp: +82 010-5529-9402
📍 Deana Hospital Mor, Daulatpur, Khulna